Useful contacts:
South Cambridgeshire District Council contact list:
Contact list – Click here for most up-to-date contact details
Their main phone line 01954 713 000 is open 8am to 5:30pm on Monday, Tuesday, Thursday and Friday. On Wednesday our main phone line is open 8am to 6:30pm.
- Benefits – contact the team using the Benefits contact us form
- Bins and waste – refuse@scdc.gov.uk – main website
- Bulky item collection service – main website
- Council Tax – contact the team using the Council Tax contact us form
- Fly tipping – main website
- Housing services – duty.housing@scambs.gov.uk
- Repairs and maintenance on Council properties (24-hour service) – 0800 0851 313
- Housing benefit overpayments – hboverpayments@scambs.gov.uk
- Licensing – licensing@scambs.gov.uk
- Planning – please visit the Greater Cambridge Shared Planning website to contact our planning service
- Press Office (for Media use only) – communications@scambs.gov.uk
- Rents – rents@scambs.gov.uk
- Sundry debtors – sundry.debtors@scambs.gov.uk
- For all other enquiries – scdc@scambs.gov.uk
South Cambridgeshire District Council Emergency Out of Hours Numbers (after 5.30pm):
01253 501 055 – Dangerous Structure Enquiries (Building Control)
0845 609 5437 – Environmental Health Emergency
0845 609 5438 – Homelessness Emergency Service
Cambridgeshire County Council:
Recycling centre information – Milton Waste Recycling Centre
Faulty Street Lights:
Tel: 0800 7838 247
Police:
Tel: 101
People should call 999 in an emergency – i.e. if a crime is in progress, the suspect is still at the scene or someone is seriously injured or in danger.
People can call 101 for any other enquiries.
People can also report crimes (theft, burglary or criminal damage), suspicious or anti-social behaviour and traffic collisions or anti-social, careless or reckless driving online – https://www.cambs.police.uk/report/Report
External online reporting:
Anonymously to Crimestoppers – crimestoppers-uk.org, 0800 555 111
Fraud or cyber crime to Action Fraud – www.actionfraud.police.uk, 0300 123 2040
Online terrorism/extremism – www.gov.uk/report-terrorism
A hate crime or incident – www.met.police.uk/true-vision-report-hate-crime
Online Child Sexual Abuse – www.iwf.org.uk
The police cannot deal with fly tipping, noise complaints, potholes, graffiti, broken street lighting, stray dogs or abandoned vehicles – this should all be reported to the Council. Vehicles without MOT or tax should be reported directly to the DVLA.